Shipping Policy

Last updated: August 31, 2026

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Processing Times

All orders are processed within 1–3 business days after your order is placed.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Our estimated delivery time is:

7–15 business days

Delivery times may vary depending on your location, the shipping carrier, customs processing, and other circumstances outside of our control.

Please note that the estimated delivery time begins after your order has been processed and shipped, not from the date the order is placed.

Shipping Costs

We offer free standard shipping on all orders unless otherwise stated at checkout.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number.

Please allow 2–5 business days for tracking information to become available after your order has been shipped.

If your tracking information has not updated immediately, please don’t worry. It can take some time for the carrier to scan and update your package as it moves through their network.

Customs & Import Duties

Depending on your country, your order may be subject to customs fees, import duties, or taxes.

Any customs fees, duties, or taxes that may apply are the responsibility of the customer. These charges are determined by the destination country and are outside of our control.

Delayed or Lost Orders

While we do our best to ensure your order arrives on time, occasional delays may occur due to circumstances beyond our control, including carrier delays, customs processing, weather conditions, or other unforeseen events.

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will be happy to assist you.

If your tracking information shows that your package has been delivered but you have not received it, please first check with household members, neighbors, and your local delivery carrier.

Incorrect Shipping Information

Please make sure that your shipping address is correct before completing your purchase.

If you notice an incorrect address after placing your order, contact us as soon as possible. We will do our best to update the information before your order is shipped.

Once an order has been shipped, we may not be able to change the delivery address or redirect the package.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team.

We’re always happy to help!